Wednesday, May 8, 2013

Website Usability Checklist of aitkenspence.com

What makes a great website? There are many ways to measure the effectiveness and quality of a website. I selected www.aitkenspence.com to check usability since it is a very popular among corporate sector because it provides much diversified services to the peoples. To analyze the user friendliness of particular website is the main objective of this measurement. This will be done by using four sub topics; Accessibility, Identity, Navigation, and Content. Let’s check these dimensions through http://www.aitkenspence.com/



Accessibility



Ø  Site load-Time is really quick. Just within 3-5 seconds time whole site is loaded. It saves viewers time and avoids visits to other websites while visiting there website.

Ø  Adequate text to background contrast is highly available because the contrasting combination of text colors is very attractive. The background is purely white and the headings and other content appear in color blue. Not only that their images are very natural and colorful.  

Ø  Font size/spacing is easy to read where topics are highlighted in big font size and different font color but the small fonts are little bit small and it’s eye straining for the viewers. Once viewers click on a link it takes them to the relevant detail document. Line spacing is adequate in that page.

Ø  Flash & add‐ons are used sparingly as it does not disturb the viewers from advertisements and etc. But the top banner keeps on changing according to the theme.  

Ø  ALT tags for Images  are not found in Aitken Spence website.

Ø  Site has custom not‐found/404 page: This site does not contain custom not found page. It just gives directions to viewers where they want to go.


Identity

Ø  Company logo is prominently placed: There is no specific logo to the company they just use their name as a company logo with a different font style and with light blue color. It is at the left top corner of their website.

Ø  Tagline makes company’s purpose clear: There is no tagline to the company it can be seen as a little drawback of the company. As a reputed company in Sri Lanka it’s better to have tagline since they are very much diversified.

Ø  Home‐page is digestible in 5 seconds: By just looking at the website it gives some ideas to the viewers because there are colorful images and relevant tabs grab the viewer’s attention. We just want to spend less than 5 seconds time to go through the website main page.
  
Ø  Clear path to company information facility is available at the left top corner of the page it directs viewers to the company profile. There also different five subheadings which provide company information separately. It makes easy to viewers to find information separately according to their requirement. Not only that they also share some corporate videos in their page that is plus point of their website.  

Ø  Clear path to contact information is also available and giving the viewer contact details to keep in touch and provide services for their needed. The beauty of that page is that they provide the customers online form to fill if any one who wish to apply for positions at Aitken Spence they requested to forward their CVs to vacancies@aitkenspence.lk.They just think about corporate responsibly through their website.    

Navigation

Ø  Main navigation is easily identifiable as the above image shows aitkenspence.com has clear navigations at the top of the page and middle which is easy to find and read.

Ø  Navigation labels are clear & concise as they are in block capital letters with a blue background.

Ø  Number of buttons/links is reasonable as they have different shapes of buttons since they are providing diversify service. Each of those paths takes viewers to the relevant place and provides more information.

Ø  Company logo is linked to home‐page as when we click logo it’s automatically take us to the home page.

Ø  Links are consistent & easy to identify as they show every links are some kind of similar and they are very easy to identify.

Ø  Site search is easy to access as I mention above there is no search button in this website.


Content 
Ø  Major headings are clear & descriptive as I said before the important tabs (Home, About us, Sustainability and etc..) are very clearly viewers easily can find what they want to find. Headings are placed in different color background the purpose of clutch their attention.

Ø   Critical content is above the “fold” : Since they are working in different sectors they unable to present  critical content above the fold. Home page just shows only paths and most important information only.

Ø  Styles and colors are consistent as the different font sizes, colors and shapes use throughout the website. Most of the time they use color blue with a white background that is very eye catching and also use different light colors.

Ø  Emphasis (bold, etc.) is used sparingly as everything is not in bold but most of headings are in color blue. The important titles are in bold, but the descriptions are in normal text.

Ø  Ads & pop‐ups are not found

Ø  Main copy is concise & explanatory: The main page of the site consist of all the required information for the viewer.

Ø  URLs are meaningful & user‐friendly: The URLs given, direct the viewer to the other websites mentioned without any problems. For eg. Adaaran, Heritance and Aitken Spence Hotels sites

Ø  HTML page titles are explanatory: A clear HTML is given to all the pages loaded. For eg. The services page. http://www.aitkenspence.com/services/services_sector_asia_sri_lanka.asp

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